Welcome to Tech Hive AI (“Company”, “we”, “us”, or “our”).
These Terms and Conditions (“Terms”) govern your use of our website https://techhive.ai, our software, and all related services (collectively, the “Services”).
By accessing or using our Services, you agree to these Terms. If you do not agree, please discontinue use immediately.
Compliance With U.S. Regulations
Tech Hive AI operates in accordance with applicable federal and state regulations, including but not limited to:
- Federal Trade Commission (FTC) guidelines on consumer protection and fair business practices
- California Consumer Privacy Act (CCPA / CPRA) and related state data privacy laws
- Telephone Consumer Protection Act (TCPA) for SMS communications
- CAN-SPAM Act for electronic communications
- Children’s Online Privacy Protection Act (COPPA) for age-based compliance
- Applicable local consumer protection laws
Subscribing/ submitting consent to our Services, you confirm compliance with the below-stated terms and conditions and all the applicable and local, state, and federal laws.
Acceptance of Terms
By accessing, browsing, or using our website or services, you agree to these Terms and to any additional policies referenced herein — including our Privacy Policy, which explains how we collect, use, and protect your personal information.
Notice: Our Privacy Policy is prominently linked in the footer of every page and is available as a single page or pop-up window for easy access and review.
Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not:
- Violate any applicable federal, state, or local laws or regulations;
- Attempt to access or interfere with our systems, servers, or data without authorization;
- Use our Services for unauthorized marketing, data scraping, or automated collection;
- Transmit malicious software, spam, or fraudulent content.
We reserve the right to suspend or terminate access if we detect misuse or breach of these conditions.
Privacy and Data Protection
Your use of our Services is also governed by our Privacy Policy, which forms an integral part of these Terms.
Our Privacy Policy:
- Informs customers how we collect, use, and share their personal information;
- Ensures transparency about cookies, analytics, and tracking technologies;
- It is linked on all website pages (footer/header) for easy access.
- Exists on a single page or dedicated pop-up window to ensure readability and compliance.
You are encouraged to review the Privacy Policy before using our Services.
SMS Consent and Communication
By providing your phone number, you agree to receive text messages related to our services. Your consent to SMS communication is entirely voluntary and can be withdrawn at any time.
1. SMS Consent and Data Privacy
The information (including phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. We are committed to protecting your privacy and will only use your phone number to communicate with you directly regarding our Services as described in these Terms.
2. Types of SMS Communications
If you have consented to receive text messages from Tech Hive AI, you may receive messages related to the following:
- Appointment reminders – Notifications about upcoming scheduled appointments or consultations
- Follow-up messages – Check-ins, feedback requests, or continued support communications
- Billing inquiries – Payment reminders, invoice notifications, receipt confirmations, and account balance updates
- Account updates – Important information about your account, service changes, or security alerts
- Support communications – Technical assistance, troubleshooting help, and customer service responses
- Service confirmations – Verification of service requests, order confirmations, and delivery updates
Note: Promotional messages or special offers will only be sent if you have specifically opted in to receive marketing communications.
3. Message Frequency
Message frequency may vary depending on the type of communication and your level of engagement with our Services. For example:
- You may receive appointment reminder messages 24-48 hours before your scheduled appointment
- Billing-related messages may be sent when invoices are generated, payments are due, or transactions are completed
- Support communications will be sent as needed based on your inquiries or service requests
- Account updates will be sent only when there are important changes or security notifications
The frequency of messages will depend on your account activity, the services you use, and the communications you have opted in to receive. We respect your inbox and will only send messages that are relevant and necessary.
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your mobile carrier’s pricing plan. The fee is only charged by your carrier and is separate from any fees charged by Tech Hive AI for our Services.
Important: Message and data fees may vary if the message is sent domestically (within the United States) or internationally. Contact your mobile service provider for specific information about your messaging plan, rates, and any potential charges for receiving SMS messages.
Tech Hive AI is not responsible for any charges incurred from your mobile carrier.
5. Opt-In Method
You may choose to opt-in to receive SMS messages from Tech Hive AI in the following ways:
- Verbally, during a conversation, You may provide consent orally when speaking with our representatives by phone or in person
- By submitting an online form – You can opt-in through forms on our website (https://techhive.ai) where you provide your phone number and check the SMS consent box
- By filling out a paper form – You may complete and submit physical forms that include an SMS consent section during in-person interactions or events
Your consent is voluntary, and you must actively opt-in through one of these methods before we will send you SMS messages. We will not send you text messages without your prior express consent.
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. Your right to opt-out is always available and free of charge. To stop receiving messages:
Option 1: Reply “STOP” to any SMS message you receive from Tech Hive AI. You will receive a confirmation message acknowledging your opt-out request, and no further messages will be sent to your number unless you opt back in.
Option 2: Contact us directly to request removal from our SMS messaging list:
- Email: info@techhive.ai
- Phone: +1 (571) 664-9321
- Website: https://techhive.ai
After you opt out, you will not receive any further SMS messages from us, except for a final message confirming your opt-out request.
7. Help and Support
If you are experiencing any issues with SMS messages, need assistance, or have questions about our messaging program:
Option 1: Reply with the keyword “HELP” to any SMS message you receive from us. You will receive an automated response with contact information and support options.
Option 2: Get help directly from us through the following channels:
- Visit our support page: https://techhive.ai/contact-us/
- Email us: info@techhive.ai
- Call us: +1 (571) 664-9321
- Review our Privacy Policy and Terms and Conditions at https://techhive.ai
Our support team is available to assist you with any questions or concerns regarding SMS communications.
8. Standard Messaging Disclosures
Important Notices:
- Message and data rates may apply. Your mobile carrier may charge you for receiving SMS messages based on your plan.
- You can opt out at any time by texting “STOP.” This is your right, and there is no penalty for opting out.
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages for more information.
- Message frequency may vary based on your account activity and the types of communications you have consented to receive.
- Supported carriers include major U.S. carriers. If you have questions about carrier support, please contact us.
- We do not charge for SMS messages, but your carrier’s rates apply.
Intellectual Property Rights
All content, software, designs, graphics, logos, and materials on this website are the exclusive property of Tech Hive AI or its licensors. You may not copy, modify, distribute, reproduce, or exploit any content without prior written consent.
Use of our Services grants you only a limited, non-exclusive, non-transferable license for lawful personal or business purposes.
Limitation of Liability
To the fullest extent permitted by law, Tech Hive AI shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
- Use or inability to use our Services;
- Unauthorized access or data breaches;
- Errors, interruptions, or technical issues;
- Any content or actions of third parties.
This limitation applies under all federal and state jurisdictions in which we operate.
Warranties Disclaimer
Our Services are provided “as is” and “as available” without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our Services will be uninterrupted, error-free, or completely secure.
Third-Party Links and Services
Our website may include links to third-party websites or tools. We are not responsible for the content, privacy practices, or operations of any external websites, links, or directories. We encourage users to review the privacy and terms policies of all linked third-party services before engagement.
Governing Law and Jurisdiction
These Terms are governed by the laws of the United States and the State of [Insert State of Incorporation], without regard to its conflict of law principles. Any dispute arising under or relating to these Terms shall be resolved exclusively in the state or federal courts located within that jurisdiction.
Modification of Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last Revised” date. Continued use of our Services constitutes your acceptance of the modified Terms.
Contact Information
If you have any questions, concerns, or complaints about these Terms or your data, please contact us:
Tech Hive AI
📧 Email: info@techhive.ai
🌐 Website: https://techhive.ai
📞 Phone: +1 (571) 664-9321